Steve Ritchie has the most positive attitude out of all of the CEOs because he is all about the people. He is all about the patrons of Papa John’s, the workers of Papa John’s and the general communities that Papa John’s affects. This is why he has played his part to see what is going on in different levels of the company. Weeks of hearing workers’ conjectures from all over the nation has given him the perspective that he needs to make the company veer forward into the boundless future.
Stories are what he heard. Stories about love, courage, hate, conflict and community service. All kinds of stories were spoken of by Papa John’s workers who are out on the field every day, making the business run. There was something profound about traveling the country and hearing all of these stories. It showed the human spirit of Papa John’s, as well as the surprising extent to which Papa Johns affects communities. It’s not just a chain of fast food places that sells pizza that some people like and some people hate; it is a leader in American society, as well as in individual communities. In a post published by Biz Journals, much of this has to do with the fact that its workers are deeply and genuinely passionate about the communities that they live in and around. The workers have used Papa John’s as a vehicle to serve their communities in charitable ways.
At the end of his sabbatical, Steve Ritchie Papa John’s came home with an understanding that Papa John’s employees are big-hearted, passionate people who are loyally serving the needs of Papa John’s. It is good to know this because of the fact that the people on the field are the ones who carry out the mission of Papa John’s. They are the face of Papa John’s. A large part of the image of Papa John’s relies on the work and behavior of people on the field. It is good to know that they have so many good morals and are great workers.