Philip Diehl is currently the president of US Money Reserve, the largest distributor of government issued gold, silver, and platinum coins. Prior to this position he worked as the director of the US Mint. While working for the largest producer of bullion coins Diehl worked hard to significantly improve the government organization. While it was the largest producer in the world when he got there, its distribution and service were areas in which it was clearly lacking. Diehl’s entrepreneurial spirit led the US Mint to developing distribution on every continent, including Antarctica. Furthermore, Diehl continually stressed the importance of good service to those he worked with. This eventually led to the Mint being ranked among top private businesses for customer service.
Diehl’s experiences with the federal government transferred well to his role at US Money Reserve. He maintained his focus on customer service in his new position which had a company-wide impact. The excellent service was seen not just with the sales staff, but with the back office workers as well. US Money Reserve provides the best return policy in the industry to ensure that their customers are satisfied. Diehl is confident in this due to the fact that he serves on three industry boards and is thus very familiar with his competitors.
Aside from setting itself apart with superior customer service US Money Reserve offers something else many others can not, peace of mind. All of the gold, silver, and platinum coins that come from the company are certified in weight and purity by the US Mint. Their value is also backed by the world’s number one economy. Those buying from other sources risk receiving counterfeit pieces as has happened recently from several overseas distributors. The rounds of gold purchased from overseas were extremely sophisticated counterfeits which could fool almost anyone.
Diehl recommends buying bullion coins rather than gold bars or other forms for a couple of reasons. The first being that the coins are certified legal tender whereas other forms are not. The weight and purity of these other forms of precious metals is also never guaranteed. Bullion coins also come with the backing of the US Mint to ensure that a customer is getting exactly what they pay for.