For many people, air travel can be a hassle. But at one Indiana airport, the hassles seem to be few and far between. In a customer survey of airports released by J.D. Power, Indianapolis International was named one of the top medium to large-sized airports in the country. Your text to link…
The 2016 North American Airport Satisfaction Survey tabulated the responses from 36,000 air travelers, and IIA received the highest score among airports of similar size or larger, with 794 out of 1,000 points. Factors that went into the survey included the quality of terminal facilities, baggage claim, security checks, amenities, and food and beverage service. Indianapolis International was also noted for having an open design that prevents air travelers from being crowded when walking through the terminals.
This is one of many awards Indianapolis International Airport has received in 2016. It won its fourth consecutive Best Airport in North American Award from the Airports Council International, and was ranked second among U.S. domestic airports by Travel and Leisure Magazine. The airport was also named by TripAdvisor as a traveler’s choice for favorite medium-sized airport in the United States.
Rounding out the top five for top medium-sized airports in the survey are Buffalo Niagara International, Fort Myers/Southwest Florida International, Jacksonville International, and Cincinnati/Northern Kentucky International.